During registration on nebenan.de, the correct address is requested to identify real neighbors and assign the right neighborhood. Incorrect or incomplete information can be corrected once, but deliberately false information will result in access being blocked. The house number is necessary for verification but is not visible to others. If there is an incorrect assignment, the help team can be contacted.
We ask for your address during the registration process and have made it very simple. Just follow the provided fields. If there is an error in your information or it is incomplete, this is not a problem: you have one opportunity to correct it. Please understand that we must pursue deliberately false information, which can lead to your access to nebenan.de being blocked.
With your correct address, we ensure that nebenan.de is used only by real neighbors. It is necessary to clearly assign you to a neighborhood in this way.
Please note: Incorrect information may result in you being assigned to no neighborhood or the wrong neighborhood, or we may unfortunately have to block your access to nebenan.de.
To assign you to your correct neighborhood, we also need the complete information of your address. Providing the house number is necessary to successfully verify your address, for example, when sending a postcard. The house number is not visible to your neighbors. You can read more information about the verification process in the article How does the verification process work.
You can manage the visibility of your street within your neighborhood yourself in your profile under the privacy settings.
Incorrect Assignment
If you think you have not been assigned to the correct neighborhood, please contact our help team via the contact form.