You can cancel your sponsorship at any time yourself, either via the web version at nebenan.de/sponsor/manage or in the app through your profile. In the web version, select "Manage Sponsorship" and you can pause or end the sponsorship. In the app, you will find the option "End Sponsorship Membership" and will be redirected to cancel via Google Play or Apple. Alternatively, you can cancel directly through your Apple or Google account.
You can cancel your sponsorship at any time yourself.
Did you start your sponsorship via the app or the web version?
Select your device:
For the web version:
Open nebenan.de/sponsor/manage in your browser and select "Manage Sponsorship."
Or click on your profile picture in the top right corner, then on "Your receipts" and "Manage Sponsorship."
Then click on your active sponsorship:
In the next step, you have the following options:
- "Pause your sponsorship"
- "End your sponsorship"
In the final step, you will be asked for a reason (optional), and you can complete the cancellation by clicking "Confirm cancellation."
Once you end your sponsorship, a confirmation will appear.
For the apps:
Go to your profile via the menu. To do this, tap the three lines at the bottom right of the screen and select "View Profile." Then tap "Info" to view your sponsorship.
In the next step, tap the pencil icon. A new page will open where you can adjust the amount or cancel the sponsorship via "End Sponsorship Membership."
Tap "Yes, cancel sponsorship." You will then be redirected to Google Play / your Apple account, where you can cancel the subscription.
You can also manage/end your sponsorship directly via your Apple account or Google Play account. Here is a description: